All of our items are made with care using quality materials, but if for any reason you are unhappy with your purchase we do offer an exchange policy within 14 days of the original receipt.
To have this policy honored all products must be returned within 14 days of the original receipt unworn, unwashed, and undamaged. Your exchange package should include the product, the original packing slip or invoice, a note detailing the order error or specific defects of the product, as well as the product you wish to exchange for.
All returns should be sent to:
If you are exchanging an item due to an error made by Oublier or a defective item we will pay the shipping cost to send a replacement item to you otherwise return shipping is at the expense of the customer.
Oublier does not issue refunds. As previously stated many items are made to order which is why we do not offer refunds. If you have any questions on our return or exchange policy please email us at firstname.lastname@example.org